Legal/Privacy

1. This Online Privacy Policy & Legal Statement (the "Policy") applies to Gorham1831.com (Gorham1831.com" or the "Website"), which is operated by Lenox, Incorporated, d/b/a/ Gorham ("Gorham").
2. By using the Website you accept our Policy. We may revise it at any time by updating the Website.

1. Gorham is committed to protecting your privacy. We use the information we collect about you to provide a more personalized web experience. We also may monitor customer activity and site usage to help us best serve our visitors. In addition, in order to keep our customers informed about Gorham product news, special offers, and other products or services of interest, we may send such information via postal mail, email or telephone, based on customer-provided contact information.
2. We always try to offer all visitors the best site possible. Gorham1831.com may use a Session ID Cookie, which allows the site's features to run smoothly. Many sites track usage on their sites, which is part of basic web technology and the only real way a website, like Gorham1831.com, can tell if its customers like or dislike a feature. We only use this information for internal use and DO NOT SHARE that information with anyone else.
3. While you are at Gorham1831.com, you will see forms that allow you to leave your name and contact information. By using Gorham1831.com, you consent to the collection and use of the information obtained by Gorham and to the terms of this Policy. If you do not agree to these terms, please do not use the Website. If we decide to change the Policy, we will post those changes on this page so that you are aware of our online practices, including how we use the information we collect and under what circumstances we disclose it. Gorham is not responsible for the content or privacy practices of the non-Gorham websites to which Gorham1831.com may link.
4. Unless you leave your name and contact information on any of our registration forms, you can browse and exit the Website without leaving any information that would identify you. If you choose to do so, we may contact you via email, postal mail or telephone informing you of new products, services or events. Occasionally we will rent our postal mailing lists to companies that have products or services that we believe will be of value to our customers. Even if we share our mailing lists with these other companies, however, please be assured we never share your email address. For details on how to "opt-out" if you do not want us to contact you or rent your postal address information, you have many options.
5. At some point Gorham may sell or transfer subsidiaries, divisions or business units. If any such transactions occur, customer information relating to the transferred unit would likely be one of the transferred business assets. Also if Gorham or substantially all of its assets were acquired by another entity, customer information would be one of the assets transferred. However, any information transferred in these situations would remain subject to the terms and conditions set forth in the Privacy Policy in effect at the time of collection of the information (unless the customer consents otherwise).
6. Except as otherwise provided in this Policy or by law, personally identifiable information is only shared with Gorham. From time to time, we engage third parties to provide services related to the maintenance and operation of the Website. In connection with the services, the provider may have access to information provided by users of the Website. A service provider's use of such information is restricted by confidentiality agreements between Gorham and such provider.
7. Our Website is designed for potential customers who are 18 years of age or older. We do not intentionally collect information from children.

If you submit the Contact Us form or register for Gorham e-news, we will collect and store your:

• Email Address
• Name
• Address (optional)
• Telephone Numbers (optional)

If you decide to register a Gorham product with our Breakage Replacement Program, we will collect and store your:

• Email Address
• Name
• Address (optional)
• Home Telephone Numbers (optional)
• Purchasing store (optional)
• Birthday (optional)
• Wedding date (optional)
• Products registered

We also collect and store the following technical information when you visit our site:

• IP Address
• Browser Type
• Site Usage

Gorham uses pixels, or transparent GIF files, to help manage online advertising. These GIF files are provided by our ad management partner, DoubleClick Performics. These files enable DoubleClick Performics to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie was placed by us, or by another advertiser who works with DoubleClick Performics. With both cookies and Spotlight technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. For more information about DoubleClick Performics, including information about how to opt out of these technologies, go to www.DoubleClick.com.

Gorham and third-party marketing communications to you

In order to keep our customers informed about Gorham product news, special offers, and other products or services of interest, we may send such information via postal mail, email or telephone, based on customer contact information. Details of each type of communication - and how to be removed from each list - are explained below.

Email marketing - periodic email communications from us about Gorham products or special offers.

Third-party marketing - from time to time, we make our customer postal addresses available to other reputable organizations whose products or services we think you might find interesting. Please note that we do not share our customers' email addresses with third-party marketers

Product offer mailings - postal mail about Gorham product offers, including product brochures and special collector mailings.

Catalog mailings - postal mail of Gorham catalogs, which may include shipping discounts or special offers.

Company-owned store mailings - postal mail about Lenox, Inc. company-owned stores.

Additional Gorham mailings postal mail about other Gorham news, including, but not limited to, information about Gorham retail accounts and Gorham-sponsored sweepstakes, contests, and bridal and other events.

How to be removed from our lists

If you would like to be removed from Gorham marketing communications lists, please provide us with the contact information required via any of the methods listed below so that we can promptly and accurately process your request. (In cases where we lack the necessary information, we will make our best efforts to comply with your request.)

To remove yourself from any Gorham marketing communications lists, you may do so by:

If you choose one of the following methods, please supply your name, email address, mailing address, and phone number:

1. Sending email to us via the "Contact Us" section and indicating your preferences -or-
2. Calling Customer Service at 1-800-446-7426, 8:30am - 5pm ET Monday - Friday -or-
3. Writing to us at Gorham Customer Service, Lenox P.O. Box 2006, Bristol, PA 19007-0806 and indicating your preferences .

Once you have set your communications preferences, you may change them by using any of the above methods.

Gorham reserves the right to contact its customers in order to properly and effectively service pending transactions and to address any concerns or requests of a Customer Service nature.

Contacting Us

There are many ways to contact us:

1. Sending email to us via the "Contact Us" section of the website. You can expect to receive a response from Gorham Customer Service within 24 hours (Monday through Friday) of sending your email -or-
2. Calling Customer Service at 1-800-446-7426, 8:30am - 5pm ET Monday - Friday; -or-
3. Writing to us at Gorham Customer Service, Lenox P.O. Box 2006, Bristol, PA 19007-0806 - Our street address is: 1414 Radcliffe Street, Bristol, PA 19007-5496. Note: Please use our post office address, listed above, when contacting us via mail.

Legal Statement

Terms & Conditions

By using the Website you accept these Terms and Conditions. We may revise these Terms and Conditions at any time by updating the Website. If you do not agree with these Terms and Conditions, please do not use the Website.

1. The Gorham®, brand name and its respective logos are registered trademarks of Lenox, Incorporated, which operates under the Gorham tradename for products on the website.
2. Product designs (including any and all collateral material relating thereto) included on the Website are owned by Gorham and/or its licensors and protected by copyright laws. Product and collection names included on the Website are trademarks of Gorham and/or its licensors. You are not permitted to use the aforementioned designs and trademarks without the prior written consent of Gorham. For further information on Intellectual Property matters contact: Legal Department, Lenox, Incorporated, 1414 Radcliffe Street, Bristol, PA 19007-5496.
3. 3. All rights reserved. The Website and all of its contents is protected by copyright laws and/or trademarks or other laws. No part may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the written permission of Gorham
4. The User of the Website does so at the User's risk. Neither Gorham nor any of its officers, directors, employees, agents, third-party content providers, merchants, sponsors licensors and/or the like, warrant that any of the Websites will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of the Website or any future Websites developed by Gorham nor, as to the accuracy, reliability, or currentness of any information content, service, or merchandise provided through the Website.

You must not use the Website for any fraudulent, harassing or offensive or illegal activity. You agree not to engage in any activity that would impair the proper functioning of the Website. You must not, and by using the Website agree not to, impersonate another person or submit materials that contain viruses or other programming routines or engines intended to damage, interfere with or intercept any system, data or information. We may investigate occurrences that we believe may involve any such activity and cooperate with law enforcement authorities in prosecuting any violations of law.

EXCEPT AS EXPRESSLY PROVIDED OTHERWISE IN AN AGREEMENT BETWEEN YOU AND GORHAM, ALL INFORMATION ON THE WEBSITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. GORHAM ASSUMES NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN THE INFORMATION OR OTHER DOCUMENTS WHICH ARE REFERENCED BY OR LINKED TO THE WEBSITE.

REFERENCES TO CORPORATIONS, THEIR SERVICES AND/OR PRODUCTS, ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. IN NO EVENT SHALL GORHAM BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS INFORMATION. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

THE WEBSITE COULD INCLUDE TECHNICAL OR OTHER INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED IN NEW EDITIONS OF THE WEBSITE.

5. The Website contains links to third-party websites, which are not under the control of Gorham. Gorham makes no representation whatsoever about any other website to which you may have access through its Website. When you access a non-Gorham website, you do so at your own risk and Gorham is not responsible for the accuracy or reliability of any information, data, opinions, advice, or statements made on these sites. Gorham provides these links merely as a convenience and the inclusion of such links does not imply that Gorham endorses or accepts any responsibility for the content or uses of such websites. Gorham is not responsible for damage or loss caused by errors on the Internet or our information technology. System operations may become unavailable unexpectedly due to circumstances beyond our control. The Terms and Conditions of this Disclaimer may be amended from time to time, by Gorham in its sole discretion.

We make no claims that our Website may be lawfully accessed or used outside of the United States.

The Terms and Conditions are governed by the laws of the State of New Jersey, without regard to principles of conflict of laws, and any disputes relating to these Terms and Conditions, our Policy or use of our Website or services will be resolved in the federal or state courts in the State of New Jersey. You agree to submit to personal jurisdiction and venue of the federal and state courts located in Mercer County, New Jersey.

In the event that any portion of these Terms and Conditions is held to be invalid, the invalidity of such provision will not affect the validity of the remaining provisions of the Terms and Conditions, which will remain in full force and effect.

Except as specifically provided in a written agreement signed by an authorized representative of Gorham, the Terms and Conditions, including the Policy, constitute the entire agreement between us and the users of the Website. In the event of a conflict or inconsistency between the Terms and Conditions and written agreements signed by our authorized representative, the Terms and Conditions shall prevail. No changes to these Terms and Conditions shall be made except by a revised posting on this page.

You agree to indemnify us for all damages, liabilities, costs, charges and expenses, including reasonable attorneys fees, that we may incur as a result of your breach of any of the terms and conditions of the Website described in the page labeled "Gorham1831.com Legal/Privacy Statement" or any claims brought relating to information submitted by you or actions taken by you. We will provide you with timely notice of any such claim, suit or proceeding.